Legal notice

Privacy Policy – KRVENYA

Last Updated: October 29, 2026

At KRVENYA, your privacy is important to us. We are committed to protecting your personal information and providing you with a safe and secure online shopping experience.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from KRVENYA.

1. Information We Collect

When you visit our website or place an order, we may collect:

  • Full name

  • Phone number

  • Email address

  • Delivery and billing address

  • Order and purchase details

  • Payment and transaction information

  • Website browsing activity and cookies

2. How We Use Your Information

We use your information to:

  • Process and confirm your orders.

  • Deliver products to your doorstep.

  • Contact you regarding your purchases.

  • Provide customer support.

  • Process payments, returns, and refunds.

  • Improve our website and shopping experience.

  • Share new arrivals, discounts, and promotional offers where permitted.

3. Payment Information

KRVENYA may provide Cash on Delivery (COD) and other available payment options.

For online payments, transactions may be processed through secure third-party payment providers.

We do not intentionally store your complete debit or credit card details on our own systems.

4. Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share necessary information with trusted service providers, including:

  • Courier and delivery companies.

  • Payment processing providers.

  • Shopify and website service providers.

  • Customer support and marketing service providers.

These providers receive only the information necessary to perform their services or as otherwise permitted by law.

5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Remember your shopping cart.

  • Improve website performance.

  • Understand customer preferences.

  • Analyze website traffic.

  • Improve your shopping experience.

You can manage cookies through your browser settings.

6. Data Protection and Security

We take reasonable security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no online system can guarantee complete security.

7. Your Privacy Rights

You may contact us to:

  • Request access to your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal information where legally permitted.

  • Withdraw consent for promotional communications.

  • Ask questions about how your information is used.

8. Third-Party Services

Our website may use third-party services, including Shopify, courier companies, payment providers, and analytics services.

These services may process your information according to their own privacy policies.

9. Children's Privacy

KRVENYA does not knowingly collect personal information from children without appropriate authorization.

10. Changes to This Privacy Policy

We may update this Privacy Policy whenever necessary. Any changes will be published on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Store Name: KRVENYA
Country: Pakistan
Email: [Your Business Email]
Phone/WhatsApp: [Your Contact Number]
Business Address: [Your Business Address]

Thank you for trusting KRVENYA!

KRVENYA – Smart Choices, Better Living!